General Policy Statement

General Policy Statement

C.U.FR.OL. S.R.L.’s policy is that of  bottling oils and condiments using up to date automated processes, however in full respect of traditions and local know-how to ensure the high quality of its products, safeguarding the health and safety of consumers. The main business objective is to satisfy the needs of customers who are aware and appreciate an extra virgin olive oil or dressings with high organoleptic qualities.

C.U.FR.OL. S.R.L.identifies as its target market, the high-end consumer market and intends to focus its activities in niche products characterized by a range of products with high added value, and paying particular attention to market dynamics.

The Chairman is committed to review this policy statement at least annually.

As part of company policy, we recognize the need to identify objectives and guidelines aimed at ensuring the quality of products demanded by the market, so as to satisfy all the needs that are becoming more restrictive over time.

In the current scenario of a highly competitive market, the improvement of the products’ quality involves also, and in a non-marginal way, the quality of service connected to them.

C.U.FR.OL. S.R.L.hence adopts the following general policies:


  •   an extremely high level of service;
  •   continuous improvement of processes, products and the effectiveness of the quality management system;
  •   fulfilment of all legal requirements connected to the products;
  •   operational efficiency;
  •   flexibility in the way of presentation and packaging;
  •   safeguard the health and safety of consumers;
  •   the compatibility of environmental impact;
  •   adequate attention to worker safety.

For all that the Chairman is committed to take an active role in the promotion and guidance of all activities which impact on  quality improvement. The guidelines for achieving the objectives set out are:


  •   maintain a Quality Management System in conformity with the industry’s technical standards as well as with ISO 9001:2015, B.R.C. and IFS standards;
  •   engage the supplier base by promoting and implementing processes and procedures for continuous improvement of the characteristics of the product;
  •   improve the performance of processes and products from a qualitative point of view;
  •   constantly monitor and maintain the degree of compliance of quality standards and the implementation of  appropriate corrective actions;
  •   the promotion and implementation of training programs for staff at all levels of the company to communicate and to understand the Quality Policy and provide the skills necessary to ensure compliance of the service;
  •   promote the preventive actions necessary to predict the onset of deviations from standards of service, and system processes;
  •   designate a representative who, within the jurisdiction, irrespective of other responsibilities (whether economic and / or production), has the authority and responsibility to ensure that the requirements of the Manual of Quality Management System and applicable to each document are implemented and maintained.

Furthermore, C.U.FR.OL. SRL recognises that modern slavery is a crime that can take many forms such as: slavery, servitude, forced and compulsory labour and human trafficking. The Company has a zero-tolerance approach to modern slavery both within its own business and in its dealings with other organizations.

C.U.FR.OL. SRL is committed to equal opportunities across the work force. Fair pay is key to all our employment practices, as is equal treatment regardless of gender.

All of this involves a constant ambitious investment program which sees deeply involved the entire company. All staff, starting from the senior management, is responsible for the implementation of the Quality Management System and the achievement of the objectives and targets for quality for each area of competence.

Posted on 2018-08-24 Home 0

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